What conditions create an Established Business Relationship (EBR) under the Do Not Call Registry rules?

The concept of an Established Business Relationship (EBR) under the Do Not Call Registry rules is important to understand in the context of telemarketing regulations. An EBR is a condition that allows businesses to make phone calls to individuals who may otherwise be on the Do Not Call list.

Choosing a transaction within the last 18 months or an inquiry made within the last 3 months as the basis for EBR is correct because it reflects the regulatory framework set forth by the FTC and FCC. These time frames are designed to balance the consumer's right to privacy with the business's need to reach potential customers who have expressed interest in their products or services.

These specific durations ensure that a business can maintain communication with individuals with whom they have a more recent relationship, thus reinforcing the notion of an ongoing engagement rather than targeting individuals who have not interacted with the business for a longer period. The rule is shaped to protect consumer interest while still allowing businesses to follow up on recent interactions.

The other options do not align with the established time frames specified in the Do Not Call rules. A transaction within the last 12 months may not capture all eligible contacts, as some relationships may extend beyond that time. Similarly, an inquiry made within the last year does not delineate